July 29, 2020 at 1 p.m. ET / 10 a.m. PT
Virtual care and digital health tools are soaring in popularity amid the Covid-19 pandemic. A growing number of patients are forgoing face-to-face visits and instead calling, texting, and video chatting with their clinicians. The rapid change could bring clear benefits, including making care more convenient, seamless, and easier to access. But what are the potential challenges — and what elements of the shift to virtual care will stick in a post-pandemic world?